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The Hotel as a Total Market Concept

From the point of view of its users, a hotel is an institution of commercial hospitality, which offers its facilities and services...

Hotels in the Total Tourist Product

More often than not hotel accommodation and other hotel products are parts of a total tourist product, which covers, from the point...

Travel and Hotels in America in the 1990s

Following the recession of the early 1990s and the Gulf War of 1991, the US economy enjoyed significant growth for much of...

Hotels and the Environment

Over the past two or three decades concern has arisen over the effects of human activities on the environment. The key problems...

Determinants of Hotel Staffing

In their study of British hotels, the Department of Employment Manpower Research Unit (1971) identified eight main factors that determine hotel staffing:  
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