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THE HOTEL AND ITS FUNCTIONS: GUEST SERVICES

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Travel and Hotels in the United Kingdom in the 1990s

In the 1990s UK residents made in most years more than 100 million overnight trips, with well over 400 million nights away...

Hotels in the Total Tourist Product

More often than not hotel accommodation and other hotel products are parts of a total tourist product, which covers, from the point...

Hotels and the Environment

Over the past two or three decades concern has arisen over the effects of human activities on the environment. The key problems...

The Hotel as a Total Market Concept

From the point of view of its users, a hotel is an institution of commercial hospitality, which offers its facilities and services...

Hotel Organization

Organization is the framework in which various activities operate. It is concerned with such matters as the division of tasks within firms...
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